Our Hygiene Policy

Safety during your holidays

“Health is important. Everything else comes with time.”

The new summer beginning

in Landhaus Tanner

It is our first and primary duty to protect you and our employees. To this end, we will implement the new normality without exception and integrate all hygiene and safety measures 100 percent. We are happy to share the standards we have set in order to offer you complete transparency. You can trust us to implement all the specifications with the fullest precision. For your well-being and safety.

Cleanliness on the floor

– All our employees work with masks.
– They keep a minimum distance of 1.50 meters to the guest.
– Each room is disinfected after cleaning. When leaving the rooms, the door handles and light switches are disinfected again.
– Woolen blankets and additional pillows can be brought to your room upon request.
– In our digital guest folder you will find from now on TV magazine, yoga card, pillow menu, room service card, wellness card, changed opening hours in the restaurant and much more.
– Unfortunately, for hygienic reasons we have to resign one or the other decorative element at the moment. We hope for your understanding.
– Disinfected pens and pad are in the desk.
– During the complete cleaning the room is ventilated.
– There is a disinfectant dispenser in all guest rooms.
– All housekeeping staff are personally trained by Mrs. Tanner and updated every day.
– The guest rooms may only be cleaned in the absence of the guests.
– Guests are obliged to wear a mask when they are in the hotel. Except in their own hotel room, in the outdoor area or inner courtyard and at the children’s playground.

Impeccable service

– We’ll be happy to escort you to the table, thank you for waiting.
You will need a mask in the restaurant for breakfast, lunch and dinner to get to the table. At the table you may take off the mask. If you visit the toilet, we ask you to wear the mask.
– Our service staff will keep a minimum distance of 1.5 metres to the guest.
– A mask is worn when serving.
– All door handles, light switches, telecash devices, handrails in the corridors, cloakroom etc. are disinfected several times a day.
– The breakfast buffet has been adapted to the latest hygiene requirements, therefore all breakfast compo-nents are already portioned, packed and cooled. We are happy to bring tea to your table, at the bread buffet we would like to ask you to use a disposable glove.
– You have an extra wish? We are gladly there for you.
– Please keep to the laid seating arrangement at the table in order to allow a distance of 1.5 metres to the neighbouring table.
– Our restaurant may be open until 10 pm. From the Whitsun weekend on we are also allowed to open until 23 o’clock on the terrace for you.

Security in the SPA & Beauty

– Wellness treatments can be performed with a mask.
Our therapists also wear masks during the treatments
– Of course, our treatment room is disinfected before and after the application.
– Unfortunately, our wellness area, fitness room, relaxation room and children’s playroom must remain closed until further notice, we will keep you informed.

Order at the reception

– Our reception staff keep a minimum distance of 1.5 metres to the guest.
– A plexiglass front separates guests and staff at reception.
– We wear disposable gloves for luggage service.
– We disinfect key rings before handing them over.
– Telecash machine and pens are disinfected several times a day.
– We may only accommodate guests from one household.

Safety in general areas and children's playrooms

– Further disinfectant dispensers can be found in all public toilets, in the restaurant entrance area and in the bicycle garage.
– Our bed and table linen is stored hygienically and is replaced regularly. Clean linen and dirty linen are of course stored separately.
– Our laundry is subject to strict hygiene regulations and our washing procedures comply with the guidelines of the Robert Koch Institute (RKI). Laundry from the hotel and catering sector is washed in our laundry partner disinfecting. This kills off dangerous germs.

Many thanks for your trust & see you soon,

Steffie & Franz Tanner